At Home in the Fire
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Edwin H. Friedman writes:
“Living with crisis is a major part of leaders’ lives. The crises come in two major varieties: (1) those that are not of their own making but are imposed on them from outside or within the system; and (2) those that are actually triggered by the leaders through doing precisely what they should be doing.”
(A Failure of Nerve: Leadership in the Age of the Quick Fix, p. 27)
